If you happen to encounter any issues with event registration please review some of the previously asked questions:
- I have entered my details, but the site says the email address already has an account with the site. What do I do?
Any previous transactions with thefsi.com.au automatically assign a new WordPress account to your associated email address. Thus, to register under the same email address you will be require to login to ensure your details remain correct. If you have forgotten your password or have never been issued with one, please click ‘Forgot Password’ on the login page on the right. An automatically generated email will be sent to you allowing you to reset your password and then register for the event.
- How do I pay?
All online payments are conducted through PayPal, once you have entered your event and ticket selection and entered your details, click ‘Send your Booking’. After a short wait, the page will the redirected to a PayPal page where you can enter your card details or login using PayPal.
For further troubleshooting with online registration, please email firstname.lastname@example.org or call (02) 9904 5600.